Oklahoma Blood Institute

The Client

Oklahoma Blood Institute (OBI) is the ninth largest, non-profit blood center in America.  Donors with OBI provide every drop of blood needed by patients in more than 150 medical facilities in Oklahoma.  Volunteer blood donors give more than 287,000 units of blood annually to provide a safe and adequate blood supply. Blood donors with Oklahoma Blood Institute know they are literally saving the lives of their friends, family and co-workers, some who may have no idea they will need blood in an urgent situation. 

The Business Challenge

OBI retained Technology Plus to assess both the current telecommunications requirements and future needs in order to facilitate an optimal solution.  The plan was to identify a Unified Communications and Collaboration (VoIP or IP Telephony) solution that can be used system wide.  The Unified Communications and Collaboration solution was needed to handle all facilities, as well as future needs.  The organizational requirements were identified and provided the basis of the OBI direction of their anticipated demands.

The Business Solution

Technology Plus evaluated the carrier services, call traffic loads, telecommunication expenditure and migration to SIP trunking.  TPIs analysis resulted in significant savings, the savings were so significant they will pay for the new Unified Communications and Collaboration system in less than three (3) years. Additionally, Technology Plus provided project management to implement the new system, coordinating vendors, providers, and the OBI team.

UC Systems Consulting

The analysis and project areas consisted of the following:

  • Audited carriers service and bill
  • Evaluated Contact Center technology and features
  • Identify system features and Unified Communication usages that would provide benefits/cost savings
  • Identified future telecommunication direction and cost benefit
  • Assessed existing telecommunications and network equipment and utilization of their capabilities
  • Assessment of existing PBX and key equipment to support IP and SIP trunking and meet present and future needs
  • Developed RFP and evaluation criteria
  • Evaluated RFP responses and assisted in negotiations
  • Project Management